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HealthUnlocked

HealthUnlocked is a peer-support social network dedicated to health and wellbeing, hosting hundreds of condition-specific communities where users engage anonymously and receive tailored support through AI-driven matching.

Key Features
  • Extensive network - 700+ health communities covering 300+ conditions, providing peer support and condition-specific resources.
  • AI-powered recommendations - Personalized group and content suggestions based on user behavior and engagement signals.
  • Anonymity-first participation - Pseudonymous profiles and privacy-preserving flows that enable safe sharing.
  • 24/7 peer-to-peer support - Ongoing community support facilitated by nonprofit and patient-advocacy partners.
  • Licensing & care tools - Custom condition-specific web apps and care tool licensing for healthcare organizations.
Challenges
  • Content relevance at scale — ensuring users surface meaningful, tailored support across vast community content.
  • Safety & moderation — detecting distress signals, misinformation, and cyberbullying within sensitive discussions.
  • Data privacy & compliance — managing sensitive personal data securely while preserving anonymity.
  • Platform scalability — handling millions of monthly visits and interactions across global communities.
  • Monetization alignment — generating revenue via research and licensing without compromising user trust.
Solutions
  • Advanced recommender system — ML-based content and community discovery driven by real-time engagement signals.
  • Layered moderation — automated content scanning, behavioral anomaly detection, and human review workflows.
  • Privacy-by-design architecture — anonymized profiles, encrypted storage, strict access controls and secure cloud infrastructure.
  • Scalable, modular backend — microservices and robust infrastructure to support dynamic growth and traffic surges.
  • Ethical monetization pipeline — isolated research datasets, opt-in consent flows and transparent licensing agreements.
Results
  • Traffic: Over 4 million monthly visitors across platforms.
  • Communities: 700+ active health communities spanning 200+ conditions.
  • User impact: 77% of users report feeling more confident managing their health; 27% reported reduced doctor visits after using the platform.
  • Revenue: Estimated annual revenue of approximately $2.8M from research partnerships and licensing.
  • User sentiment: Average review score ~4.2/5 with positive feedback and identified areas for moderation improvements.

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Location

1 Wallich St, Singapore 078881

Phone
+1 713 239 4774
Email
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