Technology Stacks:
To ensure a robust and scalable platform, we employed the
following technologies:
Frontend: React.js for a dynamic and responsive user
interface.
Backend: Node.js with Express for efficient server-side
operations.
Database: MongoDB for flexible and scalable data
storage.
AI & NLP: Integration of sentiment analysis algorithms
to assess public perception.
Cloud Services: AWS for reliable cloud infrastructure.
Authentication: OAuth for secure user authentication.
Features:
Real-Time Monitoring: Continuous tracking of
online mentions across various platforms.
Sentiment Analysis:AI-powered analysis to gauge
public sentiment and identify potential issues.
Review Management: Tools to manage and respond to
reviews, enhancing customer engagement.
Legal Assistance: Access to legal support for
handling defamatory content.
Dashboard: User-friendly interface displaying
analytics, alerts, and actionable insights.
Challenges:
Integration of AI for Sentiment Analysis:
Implementing accurate sentiment analysis to assess public perception.
Real-Time Data Processing:Ensuring the platform
can handle real-time monitoring of online mentions.
User Authentication: Implementing secure and
seamless user authentication mechanisms.
Scalability: Designing a system capable of
scaling to accommodate a growing user base.
Solutions:
AI Integration: Utilized advanced natural
language processing algorithms to analyze online content and determine sentiment.
Real-Time Monitoring: Developed a robust backend
system capable of processing and displaying real-time data.
Secure Authentication: Integrated OAuth for
secure and user-friendly authentication processes.
Scalable Architecture: Leveraged AWS cloud
services to build a scalable infrastructure that can grow with user demand.
Results:
Enhanced User Engagement: Increased user interaction
through personalized dashboards and timely alerts.
- Improved Online Reputation: Businesses experienced a
noticeable improvement in their online reputation metrics.
- Scalable Growth: The platform successfully scaled to
accommodate a growing number of users without performance degradation.
- Legal Support
Integration: Provided users with access
to legal resources, facilitating the resolution of online defamation issues.
