Technology Stacks:
To ensure a robust and scalable platform, we employed the
following technologies:
Frontend: React.js for a dynamic and responsive user
interface.
Backend: Node.js with Express for efficient server-side
operations.
Database: MongoDB for flexible and scalable data
storage.
Cloud Services: AWS for reliable cloud infrastructure.
Authentication: OAuth for secure user authentication.
Features:
Personalized Dashboard: Clients can view and
manage their health and life insurance contracts, track reimbursements, and access
essential documents.
Digital Card:A virtual "Tiers Payant" card is
available for use in medical establishments, simplifying the reimbursement process.
Review Management: Tools to manage and respond to
reviews, enhancing customer engagement.
Document Submission: Users can securely upload
and submit medical receipts and other necessary documents.
Coaching Programs: The platform offers wellness
programs, including video coaching sessions on topics like stress reduction,
physical activity, and nutrition.
Mobile Application: The SG Santé mobile app
provides on-the-go access to all platform features, ensuring users can manage their
health coverage anytime, anywhere.
Use Case:
SG Santé serves as a comprehensive platform for
businesses and individuals seeking to manage their insurance needs. It's
particularly beneficial for:
Corporate Clients: Managing employee benefits, health
insurance, and retirement plans.
SMEs: Accessing affordable and tailored insurance
solutions.
Individuals: Managing personal insurance policies and
claims.
Challenges:
Integration of Multiple Services:
Incorporating various insurance services into a single cohesive platform.
User Experience:Designing an intuitive and
user-friendly interface for a diverse client base.
Data Security: Ensuring the secure handling of
sensitive client information.
Scalability: Building a platform capable of
handling a growing number of users and data.
Solutions:
Modular Architecture: Developed a modular system
to integrate various insurance services seamlessly.
User-Centric Design: Focused on creating an
intuitive interface with easy navigation and accessibility.
Robust Security Measures: Implemented end-to-end
encryption, secure authentication, and compliance with data protection regulations.
Scalable Infrastructure: Utilized cloud services
to build a scalable infrastructure capable of handling increased traffic and data.
Results:
Enhanced Client Engagement: Increased user interaction
through personalized dashboards and timely notifications.
- Improved Operational Efficiency: Streamlined processes
for policy management and claims handling.
- Scalable Growth: Successfully managed a growing user
base without compromising performance.
- Client Satisfaction:
Received positive feedback from clients regarding the platform's usability and
functionality.
